PRIVACY POLICY
FOR BIG X QUESTS
Big X Quests Privacy Policy
Last Updated: 9/29/2025
Big X Quests (“we,” “our,” or “us”) values your trust and takes your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Big X Quests mobile application and related services (the “Service”). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
When you use Big X Quests, we may collect the following information:
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Account Information:​ Name, email address, username, password, and any other details you provide when registering.
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User Content: Photos, videos, audio, text, and other materials you submit when completing challenges or quests.
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Device Information: Device model, operating system, unique identifiers, app usage statistics, and log data.
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Location Data: If you choose to enable location services, we may collect and use your location for location-based quests and event participation.
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Payment Information: When purchasing Silver Coins, Gold Coins, or subscriptions, we collect transaction details (processed securely through third-party payment processors).
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Communications: Any messages you send to our support team or through in-app contact forms.
2. How We Use Your Information
We use your information to:
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Provide, maintain, and improve the Service
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Facilitate gameplay, quests, and competitions
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Process payments and manage currency (Silver Coins and Gold Coins)
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Verify eligibility, award prizes, and process redemptions
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Personalize your experience and show relevant content
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Communicate with you about updates, promotions, and customer support
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Promote the Service, including the right to feature user content, names, and likenesses in marketing, subject to the Terms & Conditions
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Ensure safety, security, and fraud prevention
3. How We Share Your Information
We may share your information with:
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Service Providers: Vendors who help us process payments, host data, or provide analytics.
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Business Partners: As needed to operate competitions, provide rewards, or enable group play.
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Legal Requirements: When required to comply with applicable laws, regulations, or court orders.
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Marketing & Promotion: With your consent or under the publicity rights granted in our Terms, we may feature your name, likeness, or content in promotional materials.
We do not sell your personal information to third parties.
4. User Content & Publicity Rights
By uploading photos, videos, and other content, you grant Big X Quests the right to use that content (including your name, likeness, and voice) for promotional and commercial purposes, as outlined in our Terms & Conditions.
5. Your Choices
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Access & Update: You can access and update your account information in the app.
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Delete Account: You may request account deletion by contacting support@bigxquests.com. Some data may be retained as required by law.
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Location Services: You can enable or disable location permissions in your device settings.
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Marketing Emails: You may opt out of promotional emails by following unsubscribe instructions in the message.
6. Data Retention
We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or storage system is completely secure. You use the Service at your own risk.
8. Children’s Privacy
Big X Quests is intended for users 18 years and older. We do not knowingly collect personal information from individuals under 18. If we discover that a minor has provided us with personal data, we will delete it promptly.
9. International Users
If you are accessing the Service outside the United States, please note that your information may be processed and stored in the U.S. where data protection laws may differ from your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app with an updated “Last Updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: